Active Care Certification

Where Excellence Becomes Everyday Practice

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Elevate Your Group Day Support Program with Active Care Certification.

Active Care Certification provides the framework, training, and recognition to create a truly vibrant and engaging environment for every individual you serve.

  • Transform Daily Routines: Learn how to structure schedules and activities that minimize downtime and maximize meaningful participation for all attendees.
  • Empower Your Staff: Equip your DSPs and Supervisors with the core skills—Positive Interactions, Preference & Choice, and Graded Assistance—to effectively engage individuals with diverse needs within a group setting.
  • Optimize Your Environment: Implement practical strategies, guided by our Program Checklist, to create a physical space that invites choice, accommodates various needs, and supports active engagement
  • Enhance Program Quality: Develop a reputation for excellence and a demonstrable commitment to person-centered active support.
  • Increase Client Outcomes: Foster greater skill development, social interaction, and overall quality of life for the individuals you serve.
  • Support for Supervisors: Provide your supervisors with targeted training and tools to effectively lead their teams in implementing Active Care.
  • Achieve Recognized Distinction: Stand out as an agency committed to a certified standard of active engagement.

Who is Active Care for?

Our initial launch is exclusively tailored for Group Day Support Programs.

We partner with group day support programs looking to:
  • Transform their daily activities into more purposeful and engaging experiences.
  • Equip their Direct Support Professionals and Supervisors with specialized skills to facilitate active participation.
  • Implement systemic environmental and scheduling supports that promote client choice and involvement.
  • Cultivate a vibrant, person-centered culture recognized for its commitment to quality.

Why it works

Why ACC improves engagement in day supports, group homes, and other adult service settings

Clear expectations

Staff are trained to actively engage and support individuals throughout the day.

Supervisor training

Supervisors learn to observe, give feedback, and coach staff effectively.

Ongoing consultation

Monthly consultation ensures smooth implementation and problem-solving.

Easy-to-use tools

Includes tools for observations, scheduling, and activities.

Engaging environments

Helps create settings that promote choice, activity, and dignity.

Agency recognition

Certified agencies receive status updates and public recognition.

What's included?

Train-the-trainer System

Train your staff to implement Active Care strategies and roll them out in your organization

Supervision Tools

Use Active Care tools to promote clarity and accountability for staff

Individualized Consultation

Meet with Active Care Trainers for individualized technical assistance 

Quarterly Progress Reports 

Track your agency's progress with the most important metrics

Book a free demo to learn more!

Our Team

Meet our Active Care Trainers

Our trainers are all experienced consultants in the adult services field. 

Zachary Bird, PhD, BCBA-D

Maura Turner, MS, BCBA

Liz Brown, MA, BCBA

Active Care Pricing Tiers

Supporting Group Day Support Programs for adults with disabilities ONLY at this time.

Standard Agency

Agencies that have:
  • Up to 2 program locations
  • 20-25 staff involved in ACC
  • Up to 3 agency trainers
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Package Includes:
  • 4-Session Trainer Course
  • 2-Day Train-the-Trainer Workshop
  • Support with Implementation
  • Technical Assistance from ACC Trainers
  • Database of activities/schedules
  • Ongoing professional development opportunities for all levels of staff

Mid-Sized Agency

Agencies that have:
  • 3 to 4 program locations
  • 26-50 staff involved in ACC
  • Up to 5 agency trainers
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Package Includes:
  • 4-Session Trainer Course
  • 2-Day Train-the-Trainer Workshop
  • Increased Support with Implementation
  • Increased Technical Assistance from ACC Trainers
  • Database of activities/schedules
  • Ongoing professional development opportunities for all levels of staff

Large Agency

Agencies that have:
  • 5+  program locations
  • 51+ staff involved in ACC
  • 6+ agency trainers
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Package Includes:
  • 4-Session Trainer Course
  • 2-Day Train-the-Trainer Workshop
  • Increased Support with Implementation
  • Increased Technical Assistance from ACC Trainers
  • Database of activities/schedules
  • Ongoing professional development opportunities for all levels of staff
We’re currently partnering with agencies of all sizes to roll out Active Care Certification. Book a 20-minute info session to learn how Active Care Certification could be used in your agency.

Frequently asked questions

 What types of programs is Active Care Certification currently available for?

Currently, Active Care Certification is specifically available for Group Day Support Programs for adults with ID/DD. We believe these programs offer a unique opportunity to implement and showcase the benefits of the Active Care model. We anticipate expanding to other service settings like group homes, community engagement programs, and potentially others in future phases. Please check our website for the latest updates on program eligibility.

What does Active Care Certification involve, and how long does the process take?

Active Care Certification (ACC) includes hands-on staff training, supervisor coaching, structured observations, and progress tracking to ensure meaningful, person-centered engagement across your agency. Completing the process depends on the support level requested and the starting point of the organization.

How is staff performance measured and supported during the certification process?

Staff performance is assessed through on-site or virtual observations using research-based criteria. Our team provides real-time feedback, coaching for supervisors, and quarterly progress reports to track agency-wide improvement. The goal isn’t just compliance—it’s to build sustainable, high-quality support for the individuals you serve.

How much does Active Care Certification cost?

The cost of Active Care Certification depends on the size and structure of your agency, as well as the level of support you need. We provide customized quotes to ensure the process fits your goals and budget. Contact us for a personalized estimate based on your agency’s needs.

Will this require a lot of extra work for our staff?

While there are some additional requirements during the certification process, we work closely with your team to integrate them into your existing systems as smoothly as possible. In many cases, we also help identify inefficiencies in current workflows—reducing some of the effort staff are already putting in and replacing it with more effective, person-centered practices.

Is this just for agencies that are struggling, or can high-performing programs benefit too?

ACC was built for any agency striving for excellence—whether you're addressing gaps or looking to strengthen an already strong culture. High-performing programs benefit by aligning teams, demonstrating quality through certification, and accessing tools to support long-term consistency.

Interested in Active Care updates?

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Thank you!