Active Care Certification

Where Excellence Becomes Everyday Practice

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What is Active Care Certification?

ACC is a certification system for human service organizations that ensures staff are actively engaging individuals in meaningful, person-centered ways—every day. We provide your team with the training, coaching, and tools needed to achieve and sustain excellence.

Group Day Support 

Help teams run engaging, structured day programs with purpose and connection.

Group Homes

Support staff to build active, personalized daily routines in residential settings.

Other Adult Service Settings

Bring consistency and excellence to supported employment, recreation, and more.

Why it works

Why ACC improves engagement in day supports, group homes, and other adult service settings

Clear expectations

Staff are trained to actively engage and support individuals throughout the day.

Supervisor training

Supervisors learn to observe, give feedback, and coach staff effectively.

Ongoing consultation

Monthly consultation ensures smooth implementation and problem-solving.

Easy-to-use tools

Includes tools for observations, scheduling, and activities.

Engaging environments

Helps create settings that promote choice, activity, and dignity.

Agency recognition

Certified agencies receive status updates and public recognition.

Write your awesome label here.

Write your awesome label here.

Write your awesome label here.

Write your awesome label here.

What's included?

Train-the-trainer Workshop

Train your staff to implement Active Care strategies

Supervision Tools

Use Active Care tools to promote clarity and accountability for staff

Individualized Consultation

Meet with Active Care Trainers for individualized technical assistance 

Quarterly Progress Reports 

Track your agency's progress with the most important metrics

Book a free demo to learn more!

Our Team

Meet our Active Care Trainers

Our trainers are all experienced consultants in the adult services field. 

Zachary Bird, PhD, BCBA-D

Maura Turner, MS, BCBA

Liz Brown, MA, BCBA

Choose your plan

Option 1

Just the Trainings
Get the train-the-trainer Active Care trainings for your team.
  • 2 Day Workshop for Trainers
  • Supervisor and DSP training materials
  • Annual retraining and updates
  • Certification process NOT available at this tier

Option 2

Trainings + Certification
Active Care trainings for your team. Work the with ACC team to meet the requirements to receive certification.
  • 2 Day Workshop for Trainers
  • Supervisor and DSP training materials

  • Get support from ACC trainers with observations + feedback  

  • Quarterly reports on your agency's progress
  • Earn the certification  + use the ACC logo in your marketing 
  • Annual retraining and updates

Option 3

Full Implementation Support
Get the Active Care trainings while we help develop your roll-out plan. With Implementation support, 
  • Let us develop a roll-out timeline for your agency
  • Consultation to align leadership team, identify barriers, and integrate current systems
  • 2 Day Workshop for Trainers
  • Supervisor and DSP training materials
  • Collect agency-specific metrics
  • Get support from ACC trainers with observations + feedback 
  • Earn the certification + use the ACC logo in your marketing 
  • Annual retraining and updates
  • Quarterly reports on your agency's progress
We’re currently partnering with agencies of all sizes to roll out Active Care Certification. Book a 20-minute info session to learn how Active Care Certification could be used in your agency.

Frequently asked questions

What does Active Care Certification involve, and how long does the process take?

Active Care Certification (ACC) includes hands-on staff training, supervisor coaching, structured observations, and progress tracking to ensure meaningful, person-centered engagement across your agency. Completing the process depends on the support level requested and the starting point of the organization.

How is staff performance measured and supported during the certification process?

Staff performance is assessed through on-site or virtual observations using research-based criteria. Our team provides real-time feedback, coaching for supervisors, and quarterly progress reports to track agency-wide improvement. The goal isn’t just compliance—it’s to build sustainable, high-quality support for the individuals you serve.

How much does Active Care Certification cost?

The cost of Active Care Certification depends on the size and structure of your agency, as well as the level of support you need. We provide customized quotes to ensure the process fits your goals and budget. Contact us for a personalized estimate based on your agency’s needs.

Will this require a lot of extra work for our staff?

While there are some additional requirements during the certification process, we work closely with your team to integrate them into your existing systems as smoothly as possible. In many cases, we also help identify inefficiencies in current workflows—reducing some of the effort staff are already putting in and replacing it with more effective, person-centered practices.

Is this just for agencies that are struggling, or can high-performing programs benefit too?

ACC was built for any agency striving for excellence—whether you're addressing gaps or looking to strengthen an already strong culture. High-performing programs benefit by aligning teams, demonstrating quality through certification, and accessing tools to support long-term consistency.

Interested in Active Care updates?

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